Technical Information and Support

Syd and Jerry's Coffee Roaster has been designed and built to give you years of trouble free service. The internal gas valve and electronic ignition system are U.S. made commercial gas furnace components with the standard safety features like flame detect. These proven components and features help to provide highly reliable operation and protection for you and your business in the event of a problem. 

From the minute you purchase a Syd and Jerry's Table Top Commercial Coffee Roaster, you have our commitment to helping you get the most from it. We're always close by to provide service, or just to answer your questions, whenever and wherever you need us.

First, look through the Troubleshooting and Hints and Tips sections of our web site. If you have done your best to work out a problem or a question, but just don't seem to be able to solve it, we'll be glad to help. You can e-mail us and provide a detailed message about your question or any problems you may be experiencing. We will get back to you via e-mail within 24 hours. 

As an alternative, you can call our office and we'll get someone in touch with you as soon as possible.